At MoonWool, you’ll find a carefully curated range of high-quality yarns for every craft project, from knitting and crocheting to macramé. We’re proud to offer a wide variety of leading brands. Our selection includes premium natural fibers such as merino wool and alpaca, as well as durable blends and easy-care acrylic yarns. Whether you’re looking for YarnArt yarns, popular Himalaya collections, or other specialty fibers — you’ll find them here. Use our filters to search quickly by material, yardage, and needle size.

Shipping costs start at €5.99 and vary up to €14.99 depending on the destination country. Shipping within Germany is free for orders over €75, and for other European countries over €150. All orders are shipped insured via DHL, and delivery typically takes 1–3 business days after payment is received. International delivery times may vary; the exact shipping costs and delivery times are displayed in the shopping cart and at checkout. Your order number will be sent to you by email and will also be displayed in the "Orders" section of your profile.

We want you to be 100% satisfied with your yarns.

Important note on color: Please note that color representation may vary across screens and the actual yarn color may slightly differ.

If the color, texture, or feel does not meet your expectations, we offer a 14-day return policy from the date of receipt.

Requirement: The item must be returned unused, undamaged and in its original packaging with all tags attached.

All details about the return process and conditions can be found in our General Terms and Conditions: Right of withdrawal and return process

We offer you a safe and wide range of payment methods to make your shopping experience as convenient as possible:

• PayPal (incl. Buyer Protection)

• Instant Bank Transfer (via Klarna – for fast bank transfers)

• Credit cards (Visa, Mastercard, American Express)

• Direct debit (SEPA)

• Classic bank transfer (prepayment)

All payments are processed through encrypted connections to optimally protect your data. You can select the exact options during the checkout process.

Yes, absolute priority! Our YarnArt and Himalaya yarn stock levels are synchronized in real time with our shop system.

This means that what you see as available online is truly in stock in our warehouse. We also place great importance on continuous restocking and fast replenishment of our bestsellers to avoid shortages. In the very rare event of a system error causing a discrepancy, we will notify you within 24 hours and immediately offer an alternative or a refund.

The recommended needle size can always be found on the label of each yarn and in the detailed product description in our online shop. Please note that the ideal needle size also depends on your personal gauge swatch and the type of project (tight or loose). We recommend knitting or crocheting a small swatch before you start.

You can find detailed care instructions on the label of each yarn and in the product description. In general: wool (e.g. merino) should be washed only cold or lukewarm, ideally using the wool cycle. Acrylic and blended yarns are often machine-washable at 30 °C. Always avoid high heat and tumble drying to prevent fiber shrinkage.

A change or cancellation is only possible as long as your order has not yet been processed and packed. Since we ship very quickly, please contact us immediately after placing your order (within the first hour) via email or phone. Once the goods have been packed or handed over to DHL, only a regular return is possible.

You have the right to delete your customer account and all associated personal data at any time. Please send an informal email to our customer service with the subject “Account Deletion”. We will process the deletion as soon as possible in accordance with GDPR and notify you once it’s completed.

As long as you are logged into your customer account, your shopping cart will be saved automatically. When you log in again on another device or later, you’ll find your selected yarns there. If you make a purchase without logging in, the cart is usually stored in the browser only for a limited time.

The refund will be processed within 7–14 business days after your return has been received and inspected. The refund will be issued automatically via the original payment method (e.g. to your PayPal account or the credit card used). You will be notified by email once the refund has been processed.